367ph Privacy Policy — Your Data Rights Under Philippine Law

Effective Date: January 1, 2026
Last Updated: January 1, 2026

This Privacy Policy ("Policy") describes how 367ph Casino Platform ("367ph", "we", "us", "our") collects, uses, discloses, stores, and protects the personal information of users ("you", "your", "User", "Player") who access or use our online gaming services through the website located at https://367ph.cam, mobile applications, and any associated platforms (collectively, the "Service").

367ph is a Philippine-based online gaming platform operating under the jurisdiction of the Republic of the Philippines and subject to the regulatory oversight of the Philippine Amusement and Gaming Corporation (PAGCOR). We are committed to full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations, as enforced by the National Privacy Commission (NPC).

By registering for an account, accessing the 367ph platform, or using any of our services, you acknowledge that you have read, understood, and consent to the data practices described in this Privacy Policy.

1. Information We Collect

1.1 Personal Information You Provide

When you register for a 367ph account or use our services, we collect the following categories of personal information directly from you:

• Identity Information: Full legal name, date of birth, nationality, government-issued identification numbers (e.g., passport number, driver's license number, SSS number, or other national ID), and identification documents submitted for verification purposes.
• Contact Information: Email address, mobile phone number, residential address, and postal code.
• Account Credentials: Username, password (stored in encrypted form), and security questions or answers for account recovery.
• Financial Information: Payment method details including bank account numbers, e-wallet information (GCash, Maya, etc.), credit/debit card details (processed by third-party payment processors and not stored on 367ph servers), transaction history, deposit and withdrawal records.
• Communication Data: Records of correspondence with 367ph customer support, including email exchanges, live chat transcripts, and any documents or information you provide in support inquiries.

1.2 Information Collected Automatically

When you access or use the 367ph platform, we automatically collect certain technical and behavioral information, including:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers (IMEI, MAC address, advertising ID), and mobile network information.
• Usage Data: Pages viewed, features accessed, games played, bet amounts, win/loss records, session duration, click patterns, navigation paths, and timestamps of activity.
• Location Information: IP address, approximate geographic location derived from IP address, and GPS location data (if you grant permission via mobile app).
• Cookies and Tracking Technologies: Session cookies, persistent cookies, web beacons, and similar technologies used to track user preferences, maintain login sessions, and analyze site performance. For more details, see Section 8 (Cookies).

1.3 Information from Third Parties

367ph may receive personal information about you from third-party sources, including:

• Payment Providers: Transaction data, payment method verification, and fraud detection information from GCash, Maya, banks, and other payment processors.
• Identity Verification Services: Age verification, identity authentication, and KYC (Know Your Customer) validation data from third-party verification providers.
• Affiliate Partners: Referral information if you registered for 367ph through an affiliate link or promotional partner.
• Public Databases: Information from publicly available sources, including government registries, credit bureaus (with your consent), and self-exclusion lists maintained by PAGCOR or other regulatory bodies.

2. How We Use Your Information

367ph processes your personal information for the following purposes, all of which are necessary for the provision of our services, compliance with legal obligations, or pursuit of legitimate business interests:

2.1 Account Management and Service Provision

• Create, maintain, and manage your 367ph user account.
• Process deposits, withdrawals, and other financial transactions.
• Enable gameplay, record bets, calculate winnings, and update account balances in real time.
• Provide customer support, respond to inquiries, and resolve disputes.
• Send transactional notifications, including deposit confirmations, withdrawal updates, bonus credits, and account alerts.

2.2 Verification, Security, and Fraud Prevention

• Verify your identity and age to ensure compliance with the 21+ age requirement under Philippine law.
• Authenticate login attempts and detect unauthorized account access.
• Monitor for fraudulent activity, including payment fraud, bonus abuse, account takeover, money laundering, and other prohibited conduct.
• Implement security measures such as two-factor authentication, IP monitoring, and behavioral analysis.
• Comply with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations by conducting due diligence checks on high-value transactions.

2.3 Regulatory Compliance and Legal Obligations

• Comply with PAGCOR regulations, including reporting requirements, audit requests, and player protection measures.
• Adhere to the Data Privacy Act of 2012, the Anti-Money Laundering Act (AMLA), and other applicable Philippine laws.
• Respond to lawful requests from government authorities, regulatory bodies, law enforcement agencies, and courts.
• Maintain records of gameplay and transactions as required by PAGCOR for audit and dispute resolution purposes.
• Enforce our Terms & Conditions and take action against users who violate platform rules.

2.4 Marketing and Promotions (With Your Consent)

• Send promotional emails, SMS messages, or push notifications about new games, bonuses, tournaments, and special offers (you may opt out at any time).
• Personalize marketing content based on your gameplay preferences and activity history.
• Conduct surveys, market research, and feedback requests to improve 367ph services.

2.5 Platform Improvement and Analytics

• Analyze user behavior, preferences, and engagement patterns to optimize the 367ph platform.
• Conduct A/B testing and product development research.
• Monitor platform performance, troubleshoot technical issues, and improve site speed and reliability.
• Generate aggregated and anonymized statistical reports for business intelligence purposes (such reports do not identify individual users).

3. Legal Basis for Processing Personal Data

Under the Data Privacy Act of 2012, 367ph processes your personal information on the following legal grounds:

Processing Purpose	Legal Basis
Account registration, gameplay, deposits, and withdrawals	Performance of contract (Terms & Conditions)
Age and identity verification, fraud prevention, AML checks	Compliance with legal obligations under PAGCOR regulations and AMLA
Customer support, dispute resolution, platform security	Legitimate business interests in providing secure, functional services
Marketing communications, promotional offers, surveys	Your explicit consent (you may withdraw consent at any time)
Analytics, platform optimization, product improvement	Legitimate business interests in improving user experience

4. How We Share Your Information

367ph does not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may disclose your personal data to the following categories of recipients under specific circumstances:

4.1 Service Providers and Business Partners

We share personal information with trusted third-party service providers who assist in operating the 367ph platform, including:

• Payment Processors: GCash, Maya, banks, and other financial institutions that facilitate deposits and withdrawals.
• Game Providers: Licensed software suppliers whose games are featured on 367ph (e.g., Evolution Gaming, Pragmatic Play, etc.).
• Identity Verification Services: Third-party KYC providers that verify user identities and ages.
• Cloud Hosting and IT Infrastructure: Server providers, database management services, and cybersecurity vendors.
• Customer Support Platforms: Live chat providers, email management systems, and ticketing software.
• Marketing and Analytics Tools: Email marketing platforms, analytics services (e.g., Google Analytics), and advertising networks (only if you have consented to marketing communications).

All third-party service providers are contractually obligated to protect your personal information, use it only for the purposes we specify, and comply with applicable data protection laws.

4.2 Regulatory Authorities and Legal Compliance

367ph may disclose personal information to regulatory bodies, government agencies, and law enforcement authorities when required by law or when necessary to:

• Comply with court orders, subpoenas, warrants, or other legal processes.
• Respond to requests from PAGCOR, the National Privacy Commission, or other Philippine regulatory authorities.
• Investigate suspected fraud, money laundering, or other criminal activity.
• Protect the rights, property, or safety of 367ph, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, sale of assets, or other business transaction involving 367ph, your personal information may be transferred to the acquiring entity. You will be notified of any such transfer, and the new entity will continue to honor this Privacy Policy unless you are provided with notice and an opportunity to opt out.

5. Data Retention

367ph retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Account Data: Retained for the duration of your account's active status.
• Transaction Records: Retained for at least five (5) years after the transaction date, as required by PAGCOR regulations and the Anti-Money Laundering Act.
• Identity Verification Documents: Retained for at least five (5) years after account closure to comply with KYC and AML requirements.
• Customer Support Records: Retained for three (3) years to facilitate dispute resolution and service improvement.
• Marketing Consent Records: Retained until you withdraw consent, after which we will cease marketing communications and delete related data within 30 days.

After the applicable retention period expires, personal information is securely deleted or anonymized so that it can no longer identify you.

6. Your Data Privacy Rights

Under the Data Privacy Act of 2012, you have the following rights regarding your personal information:

6.1 Right to Access

You have the right to request a copy of the personal information 367ph holds about you. To exercise this right, contact our Data Protection Officer (see Section 11).

6.2 Right to Rectification

If any personal information we hold about you is inaccurate or incomplete, you have the right to request correction. You can update most account information directly through your 367ph account settings.

6.3 Right to Erasure (Right to be Forgotten)

You may request deletion of your personal information in certain circumstances, such as when the information is no longer necessary for the purposes for which it was collected, or when you withdraw consent. However, 367ph may be legally required to retain certain data (e.g., transaction records for AML compliance) even after you request deletion.

6.4 Right to Object

You may object to the processing of your personal information for certain purposes, such as direct marketing. You can opt out of marketing emails by clicking the "unsubscribe" link in any promotional message or by adjusting your communication preferences in your account settings.

6.5 Right to Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format (e.g., CSV or JSON) for transfer to another service provider, where technically feasible.

6.6 Right to Lodge a Complaint

If you believe 367ph has violated your data privacy rights, you have the right to file a complaint with the National Privacy Commission (NPC) of the Philippines.

National Privacy Commission Contact Information:
Website: https://www.privacy.gov.ph
Email: [email protected]
Hotline: (+63 2) 8234-2228

7. Data Security Measures

367ph employs industry-standard technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: All sensitive data, including passwords and payment information, is encrypted using SSL/TLS protocols during transmission and AES-256 encryption at rest.
• Access Controls: Personal information is accessible only to authorized 367ph employees and contractors who require access to perform their duties. All personnel are bound by confidentiality obligations.
• Firewalls and Intrusion Detection: Our servers are protected by enterprise-grade firewalls and monitored 24/7 for suspicious activity.
• Two-Factor Authentication: Users are encouraged to enable 2FA for additional account protection.
• Regular Security Audits: 367ph undergoes periodic security assessments and vulnerability testing by independent third parties.
• Data Minimization: We collect only the personal information necessary to provide our services and comply with legal obligations.

Despite these safeguards, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for notifying us immediately if you suspect unauthorized access.

8. Cookies and Tracking Technologies

367ph uses cookies, web beacons, and similar technologies to enhance user experience, analyze platform performance, and deliver personalized content. Cookies are small text files stored on your device that allow us to recognize your browser and remember your preferences.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for the platform to function properly (e.g., maintaining login sessions, processing transactions).
• Performance Cookies: Collect anonymous data about how users interact with 367ph to improve site performance.
• Functional Cookies: Remember your preferences, such as language settings and display options.
• Marketing Cookies: Track your activity across websites to deliver targeted advertisements (used only with your consent).

8.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or alert you when a cookie is being sent. Note that disabling cookies may limit your ability to use certain features of the 367ph platform.

You can manage your cookie preferences through your browser settings or by using third-party tools such as the Network Advertising Initiative opt-out page (https://optout.networkadvertising.org/).

9. Third-Party Links and Services

The 367ph platform may contain links to third-party websites, payment processors, or services that are not operated by 367ph. This Privacy Policy does not apply to such third-party sites. We encourage you to review the privacy policies of any external websites you visit. 367ph is not responsible for the privacy practices or content of third-party sites.

10. Children's Privacy

367ph services are strictly intended for users who are at least 21 years of age. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a user is underage, we will immediately terminate the account and delete all associated personal information. Parents or guardians who believe their child has provided personal information to 367ph should contact us immediately.

11. Changes to This Privacy Policy

367ph reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or business operations. When we make material changes, we will notify you by:

• Posting a prominent notice on the 367ph platform.
• Sending an email notification to the address associated with your account.
• Updating the "Last Updated" date at the top of this Policy.

Your continued use of 367ph services after such changes constitutes acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact our Data Protection Officer:

367ph Data Protection Officer
Email: [email protected]
Address: 367ph Casino Platform, Manila, Philippines

For general customer support inquiries unrelated to data privacy, please contact:
Email: [email protected]
Live Chat: Available 24/7 on the 367ph platform

We will respond to all privacy-related inquiries within fifteen (15) business days.

13. Consent

By registering for a 367ph account and using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein. If you do not agree with this Privacy Policy, you must immediately cease using 367ph services and close your account.